Communications Shift Supervisor (1) + Telecommunicator (11)
Percent Complete: 100%
Start Date: 10/01/2020
End Date: 11/30/2022
Eleven (11) Public Safety Telecommunicator positions were added in Fiscal Year 2021 as we build out operations for the Coral Springs-Coconut Creek Dispatch Communications contract. Hiring will take place in February, May, and August. After discussions with staff, it was determined that utilizing a staggered hiring approach will ensure adequate time for onboarding, training, and setting up the new operations related to this contract.
One (1) Shift Supervisor will be added to the 2021 budget to oversee the operations of the Dispatch Communications Service agreement.
Staff has completed recruitment of shift supervisor and the telecommunicator positions. Newly hired telecommunicators need to complete the dispatch academy. The initiative is complete.
Initiatives: Closed Out/Completed | On Target/In Progress | Behind Schedule/Late | Discussion Needed Retreat/Workshop Item | Delay/Hold | No Milestone | Not Defined
Initiatives: Closed Out/Completed | On Target/In Progress | Behind Schedule/Late | Discussion Needed | Retreat/Workshop Item | Delay/Hold | No Milestone | Not Defined
City of Coral Springs | 9500 West Sample Road, Coral Springs, FL 33065 | 954-344-1000