Communications Shift Supervisor (1) + Telecommunicator (11)
Percent Complete: 20%
Start Date: 10/01/2020
End Date: 09/30/2021
Eleven (11) Public Safety Telecommunicator positions were added in Fiscal Year 2021 as we build out operations for the Coral Springs-Coconut Creek Dispatch Communications contract. Hiring will take place in February, May, and August. After discussions with staff, it was determined that utilizing a staggered hiring approach will ensure adequate time for onboarding, training, and setting up the new operations related to this contract.
One (1) Shift Supervisor will be added to the 2021 budget to oversee the operations of the Dispatch Communications Service agreement.
In 2021 we have hired 9 Public Safety Telecommunicators. 3 began in our March Academy, 3 started in the June Academy and 3 in our August Academy. We are working with C&M on enhanced recruitment initiatives that will increase applicant flow in order to generate a minimum of 4 new hires in all forthcoming recruitment academies. Barring retention challenges, we are on-track to meet our go-live date.
Initiatives: Closed Out/Completed | On Target/In Progress | Behind Schedule/Late | Discussion Needed Retreat/Workshop Item | Delay/Hold | No Milestone | Not Defined
Initiatives: Closed Out/Completed | On Target/In Progress | Behind Schedule/Late | Discussion Needed | Retreat/Workshop Item | Delay/Hold | No Milestone | Not Defined
City of Coral Springs | 9500 West Sample Road, Coral Springs, FL 33065 | 954-344-1000