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An Innovative, High-Performing and Sustainable Organization

To learn more about the status of each City initiatives, key intended outcomes or performance indicators, click on the item you wish to learn more about below to get additional details.

Key Intended Outcomes Scorecard Report

FY2022 Actual FY2022 Target FY2023 Actual FY2023 Target FY2024 Actual FY2024 Target

On Target Maintain AAA bond ratings with two of the three financial agencies (S&P, Fitch, Moody's)

Finance

Yes Yes Yes Yes

Below Plan Ratings of value for tax dollars and fees (Res. & Biz Surveys)

Budget & Sustainability

91% 65% 79% 75% 62% 75%

Below Plan Ratings of customer service (Res. & Biz Surveys)

Budget & Sustainability

96% 95% 88% 95% 86% 95%

Below Plan Satisfaction ratings with City communications (Res. & Biz Surveys)

Communications & Marketing

95% 81% 95% 76% 95%

On Target Employee satisfaction rating (Employee Survey)

Human Resources

96% 92% 96% 92% 96% 92%

Initiatives/Projects & Description

Percent Complete

C Continue Neighborhoods with Integrity Program
The Neighborhoods with Integrity Program is a multi-departmental effort to build relationships within our neighborhoods and address community needs in a proactive and positive manner. Those relationships will develop knowledgeable and confident leaders to serve their associations and improve neighborhoods. During this first year, staff has used this time to establish a team, collect input, research common neighborhood issues, build contacts, enhance existing programs, develop new strategies, evaluate results, and attend the Neighborhoods USA (NUSA) annual conference. It is anticipated that this initiative will be ongoing each year and staff intends to continue to recruit residents and businesses to participate in community-led activities, such as tournaments and street clean-ups which will continue to foster relationships within the city’s neighborhoods.

100%

C ARPA: Data & Virtual Infrastructure (Previously: Server and Network Infrastructure)
City government cannot function without properly maintained network and server infrastructure. This initiative ensures that the appropriate level of funding will be available to keep the infrastructure maintained.

100%

IP Research Charter School Location
In an effort to incorporate the highest and best use with the downtown, staff is researching other suitable locations for the Coral Springs Charter School to benefit the community now and into the future.

15%

IP ARPA: Broadband Fiber Loop (Previously Digital Equity - Broadband)
The purpose of this initiative is to install independent fiber optic cable throughout the City of Coral Springs and provide coverage to all existing city facilities and several city parks. This fiber optic cabling will be installed in redundant loops and will be used to replace the existing leased fiber circuits provided by private service providers.

25%

IP K-9 Facility

Using ARPA funds the new K-9 facility will be built on existing land at the Coral Springs Training Facility. This new K-9 facility will provide a workspace for each unit member, adequate storage space for canine supplies and a kennel capable of housing our canines when a handler is out of town. This also places their office in the unit’s primary place of training. This initiative greatly improves the work conditions for the K-9 unit.

15%

On Target ARPA: Implement a Comprehensive City Facilities Security Plan
The safety and security of our residents, employees, and visitors is paramount. This initiative seeks to implement a comprehensive plan that improves the security at our city facilities and parks. This plan is comprised of multiple components including enhanced CCTV systems, License Plate Readers, physical improvements, lock down systems, and other ancillary betterments that address identified vulnerabilities

100%

C ARPA: Replace all mobile radios in Patrol Supervisor Vehicles
Radios are a lifeline between dispatch and law enforcement personnel. The replacement of the mobile radios will increase radio interoperability between the communication center and all department officers.

100%

IP Establish American with Disabilities Act (ADA) Compliance Strategy: Digital Technology
The Americans with Disabilities Act (ADA) Accessibility Standards is a civil rights statute that prohibits discrimination against those with disabilities. This initiative focuses on the city’s strategy to remain inclusive to our residents, businesses, and visitors. The city will work with subject matter experts to identify opportunities for improvement and develop an ADA plan over the next 1-3 years to include information and resources provided through digital technology.

80%

IP Establish American with Disabilities Act (ADA) Compliance Strategy: Infrastructure
The Americans with Disabilities Act (ADA) Accessibility Standards is a civil rights statute that prohibits discrimination against those with disabilities. This initiative focuses on the city’s strategy to remain inclusive to our residents, businesses, and visitors. The initiative will ensure that public infrastructure is accessible for all, to include sidewalks, curb ramps, street crossings, crosswalks, driveway crossings and pedestrian activated traffic signal systems according to the ADA design standards. 

20%

C Continue Enterprise Software: Phase 4
The city has invested in standardizing its core business processes through implementation of a new Enterprise Resource Planning system (ERP). Disparate systems and processes will be replaced with a more integrated approach to managing core processes in Finance, Budget, Purchasing, Payroll, Human Resources, Fleet Facilities and Asset Management. Implementation of an ERP solution will also enable the city to provide online service tools such as self-service for employees, online solicitation tools for vendors and standardized eGovernment tools for constituents. The implementation of the new ERP platform will be a phased process involving Finance, Budget, Human Resources, Information Technology, and representatives from key using departments across the city. Considerable time and effort is needed to ensure the preservation of existing data and the uninterrupted functionality of these key internal services.

100%

On Target ARPA: Mobile Device Security Management
This project represents funding for this tool to protect against cyber-attacks caused by IOS and Android devices.

100%

IP Install Solar in the park
An element of the city’s Strategic Plan is the use of renewable energy. The installation of environmentally beneficial technologies, like solar power, would provide the community safe and attractive facilities, while avoiding disruptive construction and costly monthly energy bills. City staff is developing an initiative for the installation of solar power in city parks, including hiring a consultant to review possibilities for solar in parks and other city properties.

20%

IP Emergency Communications Interoperability
Public Safety is paramount to the safety and security of the residents of Coral Springs. Data interoperability is emerging as a key public safety requirement, especially after the Marjory Stoneman Douglas tragedy. The city is in the final stages of implementing a solution, pending Broward County approval, to connect to their CAD test environment. This will allow the computer systems from different agencies to communicate with each other regardless of disparate software. This emergency communications interoperability solution will provide closest available unit dispatch, decrease call transfer times and accurately share incident information across jurisdictions, thereby reducing response times for incidents.

80%

C IT Security Protection
This initiative will continue to increase security with the Information Technology Services Department. The city’s IT security personnel will be able to implement this tool which will immediately mitigate the risks identified from recent CISA/Department of Homeland Security penetration test.

100%

C ARPA: Ballistic Soft Armor and Helmets ( re-occurring Capital)
The Fire Department has ballistic vests which have a level IIIA rating. The current ballistic gear was purchased in 2019. The soft armor panels have a manufacture five (5) year life, ballistic helmets have a seven (7) year life, ballistic rifle plates have a ten (10) life and must be taken out of service at that time. This project will provide the ability to replace these items by creating a recurring capital improvement request to cover the cost of the replacement.

100%

C ARPA: Ballistic Rifle Plates
The Fire Department has been carrying ballistic vests since 2019 to assist with patient care during active shooter or hostile situations. This initiative is to purchase rifle rated protection plates for the current ballistic vest carriers. These plates will protect against certain rifle ammunition. The higher level of protection to first responders will enable staff to safely work in areas dictated by policy.

100%

C ARPA: Security Gate Enhancements - Passport Services
The project will enable staff to refurbish and upgrade the existing security gate at the Passport Services Office within the Coral Square Mall. The project funds may also support upgrading or expanding other site security technology platforms. This initiative supports our goals to provide a safer, more secure retail environment for our customers and sustains future operations.

100%

C ARPA: Water Plant Security Improvements
The project seeks to improve the system security at the city’s Water Plant through cybersecurity.

100%

C ARPA: Roof Replacements

This initiative is for the replacement of city facility roofs that have reached their useful life expectancy. Roof evaluations will be performed and a prioritized list of roof replacements will be created. This initiative will reduce the cost of repairs due to leaks, business interruptions and maintain a healthy and safe work environment. For FY2023 identified locations include: Aquatics Center, Coral Springs Regional Institute of Public Safety, Mullins Pavilion, and Cypress Hammock Hall.

100%

IP ARPA: A/C Replacements

This initiative is for the replacement of heating ventilation and air-conditioning (HVAC) equipment within city facilities that have reached their useful life expectancy. A prioritized list of HVAC equipment replacements will be created. This initiative will reduce the cost of repairs due to increasing component failures, business interruptions and maintain a healthy and safe work environment.

99%

C ARPA: Vaccination/Testing Partnership Programs
To support the city’s goal to keep the workplace safe and employees continuing to serve the public safely, a special incentive was offered for every employee who is vaccinated. All full and part-time employees had the option to voluntarily attest to being vaccinated through notification to the Human Resources department within a specified time frame. If employees responded by the established deadline, they received 16 hours of COVID recognition time which was awarded through payroll for future use.

100%

IP ARPA Consultant
In order to ensure compliance with administration and reporting, the city is using a consultant for support and oversight of the SLFRF program. This consultant is used for the review of the city’s revenue replacement calculation, review of eligible projects, and assistance with reporting. The consultant also provides further guidance and support on the interpretation of the Treasury’s Final Rule.

75%

C FEMA: c. Wilma: Closeout
To closeout Hurricane Wilma, the City is waiting on FEMA to obligate a final project version. Once this final product version is obligated, the city will be able to close out Hurricane Wilma.

100%

IP FEMA: b. Irma: Reimbursement
Currently, the City has received $9.3 million of the approximately $9.8 million allocated funds awarded by FEMA for Hurricane Irma. The remaining balance has been obligated by the State; however, the funds have not been received. It should be noted that these numbers are subject to change until all costs are verified, paid and reimbursement is received from FEMA, the State and the city’s insurance carrier.

97%

C Security Related Policy: Development
Staff is working to develop a security policy for the organization that will ensure a safe and secure work environment using safety and security measures.

100%

C Fire Station 64: Site Plan, Design, Construction
This project is for the replacement of Fire Station 64 located at 500 Ramblewood Drive. Land development actions are being processed along with the creation of a community center and critical improvements to Kiwanis Park. The Fire Station project will allow the City to serve the residents of the surrounding neighborhood from a modern facility with state of the art technologies. This project will enable the Fire Department to work cooperatively with the residents through public programming at the new multi-generational community center.

100%

N ARPA: All City Security Cameras
The safety and security of our residents, employees, and visitors are paramount. This initiative seeks to implement a comprehensive plan that improves the security of our city facilities and parks. This plan is comprised of multiple components, including enhanced CCTV systems, License Plate Readers, physical improvements, lockdown systems, and other ancillary betterments that address identified vulnerabilities

50%
Legends:  
Key Performance Indicators: On Target On Target | Caution Caution | Below Plan Below Plan
Initiatives: On Target Closed Out/Completed | IP On Target/In Progress | Below Plan Behind Schedule/Late | DN Discussion Needed
R/W Retreat/Workshop Item | D Delay/Hold | N No Milestone | Not Defined Not Defined
Legends:  
Key Performance Indicators: On Target On Target | Caution Caution | Below Plan Below Plan
Initiatives: On Target Closed Out/Completed | IP On Target/In Progress | Below Plan Behind Schedule/Late | DN Discussion Needed | R/W Retreat/Workshop Item | D Delay/Hold | N No Milestone | Not Defined Not Defined

City of Coral Springs | 9500 West Sample Road, Coral Springs, FL 33065 | 954-344-1000