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C Improving Human Resource Service Quality (Neogov Implementation)

Human Resources

Time Status:

Budget Status:

Percent Complete: 100%

Start Date: 10/01/2018

End Date: 09/30/2019

To provide a higher level of service and move away from manual HR processes; more emphasis needs to be placed on streamlining the HR service delivery model. To transform our HR Service delivery model, we will need to expand existing or acquire other systems to meet our future needs. During the last few years, more HR service providers have grown their suite of products in an effort to deliver a one-stop shop experience for HR customers. In 2016, the City purchased the NeoGov Insight recruitment and applicant management solution to improve the hiring processes supported by HR. The NeoGov solution has evolved considerably in the last two years and now provides multiple solutions from a common portal which streamline the HR service delivery model. Additional NeoGov modules can be purchased to leverage the existing recruitment applicant management system while delivery enhanced HR Services. These improved options for self-service and streamlined delivery of multiple core HR processes will increase employee productivity due to less reliance on paper-based and manual work processes.

The NeoGov "On-boarding" software has been purchased and implemented. It is being used during the new hire onboarding process.

Operating Budget: $ 14,500.00
Capital Budget: $ 0.00
Legend:  
Initiatives: On Target Closed Out/Completed | IP On Target/In Progress | Below Plan Behind Schedule/Late | DN Discussion NeededR/W Retreat/Workshop Item | D Delay/Hold | N No Milestone | Not Defined Not Defined
Legend:  
Initiatives: On Target Closed Out/Completed | IP On Target/In Progress | Below Plan Behind Schedule/Late | DN Discussion Needed | R/W Retreat/Workshop Item | D Delay/Hold | N No Milestone | Not Defined Not Defined

City of Coral Springs | 9500 West Sample Road, Coral Springs, FL 33065 | 954-344-1000